Privacy and Cookie policy
Peter D’Arcy Optometrist is committed to providing quality services to you, and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
Images belong to the patient, but like X-rays and MRI’s, they can have them sent to themselves or another practitioner at no charge.
Under the Privacy Act, the patient’s record belongs to the practice, but the patient has the right to see the history or discuss details and have amendments made if there are errors.The patient has a right to have a summary of the record, or a copy of the record, and sent to another practice on request at a reasonable fee.
Should you sign up for email offers and collections for the seasons, you can unsubscribe at any time.
Please contact us by phone or email to get any code is required for health fund claiming or should any error occur with Hiccaps claiming.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act).
The NPPs govern how we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/
What is Personal Information, and why do we collect it?
Personal information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, phone and facsimile numbers.
This Personal Information is obtained in many ways including [interviews, correspondence, telephone and facsimile, by email, via our website https://peterdarcy.com.au/, from your website if applicable, from media and publications, from other publicly available sources, from cookies, third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
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Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances, we may be provided with information by third parties. In such a case, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances, including the following:
• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and unauthorised access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is stored in client files that will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Peter D’Arcy Optometrist will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.
To protect your Personal Information, we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable to update our records and ensure we can continue to provide quality services to you.
Policy Updates
This policy may change from time to time and is available on our website.
OUR COOKIE POLICY
This Cookie Policy explains what cookies are and how we use them and how to control the cookie preferences. For further information on how we use, store and keep your data secure, please refer to our Privacy Policy.
You can, at any time, change or withdraw your consent from the Cookie Declaration on our website.
Your consent applies to the following domains: www.peterdarcy.com.au
Your current state: Consent Accepted.
What are cookies ?
Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function correctly, make the website more secure, provide a better user experience, understand how the website performs, and analyze what works and where it needs improvement.
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How do we use cookies?
As most of the online services, our website uses cookies first-party and third-party cookies for several purposes. The first-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our websites are primarily used for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all, providing you with a better and improved user experience and help speed up your future interactions with our website.
What types of cookies do we use ?
Essential: Some cookies are necessary for you to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information.
Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit etc. These data help us understand and analyze how well the website performs and where it needs improvement.
Marketing: Our website sometimes displays advertisements. These cookies are used to personalise the ads that we show to you to be meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.
The third-party ad providers may also use the information stored in these cookies to show you ads on other websites on the browser.
Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing contents on the website on social media platforms.
Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.
How can I control the cookie preferences?
Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again, enabling you to change your preferences or withdraw your consent entirely.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies.